Building the Next Generation of Healthcare Leaders

Healthcare Grievance Redressal: Systems, Processes & Response

Self-Paced Course

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Audience:

ANM

Hospital & Facility Administration

About the Course

Learn how effective grievance-redressal systems can protect patient rights, improve service experience and strengthen accountability. The course covers receiving complaints, documentation, escalation, investigation, resolution, communication and using grievance data for service improvement.

Building the Next Generation of Healthcare Leaders

Healthcare Grievance Redressal: Systems, Processes & Response

Audience:

Hospital & Facility Administration

About the Course

Your Instructor