Welcome to One Healsol. Your privacy is important to us.

 

This Privacy Policy explains how we collect, use, store, and protect your information when you use the One Healsol mobile application and related services.

 

By using the app, you agree to the practices described in this Privacy Policy.

 

1. About One Healsol

 

One Healsol is a digital learning and implementation support platform for Comprehensive Primary Healthcare. The app provides healthcare learning modules, training programs, quality improvement resources, NQAS readiness support, clinical skill development content, IEC materials, and implementation guidance for healthcare professionals and healthcare facilities.

2. Information We Collect

We may collect the following types of information:

Personal Information
 

• Name

• Mobile number

• Email address

• Profile details

• Organization or healthcare facility details

 

Usage Information
 

• App usage activity

• Course progress and learning history

• Device information

• IP address

• Log data and analytics information

Payment Information

If you purchase any paid courses or services or product, payment transactions may be processed through secure third-party payment gateways. We do not store your complete payment card details on our servers.

3. How We Use Your Information

We use your information to:

 

• Provide and improve app services

• Deliver training modules and learning content

• Manage user accounts and enrollments

• Track learning progress and certifications

• Send important updates, notifications, and support messages

• Improve app performance and user experience

• Ensure platform security and prevent misuse

• Comply with legal obligations

 

4. Data Sharing and Third-Party Services

 

We do not sell users’ personal information.

We may share limited information with trusted third-party service providers for:

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• Payment processing

• Cloud storage and hosting

• Analytics and performance monitoring

• Technical support services

These third parties are required to protect your information and use it only for authorized purposes.

5. Cookies and Analytics

 

The app or connected services may use cookies, analytics tools, and similar technologies to improve functionality, understand user engagement, and enhance user experience.

6. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure. However, no digital platform can guarantee complete security.

7. User Rights

You may:
 

• Access or update your personal information

• Request deletion of your account and data

• Opt out of promotional communications

• Contact us regarding privacy concerns

8. Children’s Privacy

One Healsol is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the app or on our official platforms. Continued use of the app after updates means you accept the revised policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

One Healsol

Email: admin@thehealsol.com

Website: www.thehealsol.com