Transforming Health Systems. Improving Lives.
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Healthcare Setting
Hospitals & Health Systems; Primary Healthcare; Clinics & Ambulatory Care; Diagnostics & Allied Health
Primary Audience
Healthcare professionals responsible for day-to-day facility or service operations
Key Roles
Healthcare Manager / Administrator; Facility In-charge; Operations Professional; Medical Officer; Nurse
Healthcare Operations Management: Improve Workflows, Resources & Service Delivery
About the Course
This practical course helps healthcare managers understand workflows, identify operational bottlenecks, organise resources and use simple management tools to improve service delivery.
Learning Outcomes
Map a healthcare workflow; identify bottlenecks; analyse resource use; prioritise operational problems; and develop practical workflow-improvement actions.
Course Modules
Practical Application
Map one real facility workflow and develop an improvement plan addressing its most important operational constraints.
Course Instructor
HealSol Academy
Assessment
Operational improvement plan + knowledge assessment
Certificate of Completion
Certificate of Completion
Prerequisites
Basic experience in healthcare service delivery or facility operations.