Healthcare Performance Management & KPIs

Blended — Self-Paced Learning + Practical Assignment

Price

Duration

6–8 hours

Start Learning

Healthcare Management

Healthcare Manager

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Healthcare Setting

Hospitals & Health Systems; Primary Healthcare; Public Health & Community Services

Primary Audience

Healthcare managers and quality professionals responsible for monitoring performance

Key Roles

Healthcare Manager / Administrator; Quality Professional; Facility In-charge; Operations Professional; Public Health Professional

Primary Audience:

Audience

Key Roles

About the Course

This course develops practical capability in selecting meaningful KPIs, defining measures, interpreting trends, identifying performance gaps and using review processes to trigger action.

Learning Outcomes

Define useful KPIs; distinguish measures from targets; interpret trends and variation; identify priority performance gaps; and develop action-oriented performance reviews.

Course Modules

Practical Application

Create a focused KPI set for a healthcare service and use sample data to identify priorities and recommended actions.

Your Instructor

Instructor Name

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Assessment

KPI exercise + performance review assignment

Certificate of Completion

Prerequisites

Basic familiarity with healthcare indicators or routine reporting.