Transforming Health Systems. Improving Lives.
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Healthcare Setting
Hospitals & Health Systems; Primary Healthcare; Clinics & Ambulatory Care; Diagnostics & Allied Health
Primary Audience
Healthcare professionals who want to improve inefficient or fragmented processes
Key Roles
Quality Professional; Healthcare Manager; Facility In-charge; Nurse; Operations Professional
Healthcare Process Improvement: Map, Simplify & Improve Care Processes
About the Course
This practical course introduces process mapping and improvement techniques that help teams understand how work actually happens, identify unnecessary steps and redesign processes for better flow and reliability.
Learning Outcomes
Map an end-to-end process; identify delays and unnecessary steps; analyse process problems; redesign a workflow; and define measures to monitor improvement.
Course Modules
Practical Application
Map one real patient or service process, identify improvement opportunities and propose a redesigned workflow.
Course Instructor
HealSol Academy
Assessment
Process-mapping assignment + knowledge assessment
Certificate of Completion
Certificate of Completion
Prerequisites
No formal prerequisite; experience with a healthcare workflow is helpful.